See below for our list of our frequently asked questions.
When do I receive my tickets?
How can I complete a group booking for an event?
Can I exchange tickets with somebody else?
What happens to my ticket purchase once an event has been cancelled?
Am I eligible for a refund?
When does ticketworks communicate or send correspondence?
Do you have a question that is not covered here?
Contact us via email and we'll answer any additional questions you may have that is not currently covered on our website.